What working with us looks like
Send a list with quantities, or just specs and a budget. You get a written, itemised quotation within 2 working hours, ready for your finance or procurement team to approve.
Order on your Local Purchase Order. Approved accounts get credit terms (for example 30 days). Or pay by bank transfer or M-Pesa.
Every order comes with a KRA eTIMS invoice for your records and expense claims. We're not VAT-registered, so no VAT is charged and there's no input VAT to claim. You also get a delivery you can follow on the Track order page.
Buying 5, 50 or 500 units? Your quotation reflects the quantity. Ask about the best price for your order.
Machines ready to use on arrival: operating system and software installed, configured to your needs, and installation on site on request.
New products carry the manufacturer's warranty. Refurbished (ex-UK) units carry our own 6-month warranty.
Door to door in Nairobi & environs, and next working day to G4S and Fargo Courier branches countrywide. Several branches? List the towns.
Certificate of registration, KRA PIN certificate and Tax Compliance Certificate for your supplier registration, on request.
Ask Tachi puts you through to real people in Nairobi: call, WhatsApp or ask us to call you back, before and after you buy.
How it works
- 1Send your list
Items, quantities and where they're needed. Specs or a budget are enough if you're not sure of models.
- 2Quotation in 2 working hours
Prices, availability, delivery and any setup, itemised and ready for your approval.
- 3Order your way
Send your LPO, pay by bank transfer or M-Pesa, or use your account's credit terms.
- 4Delivered and set up
At your office or nearest branch, ready to use, with a KRA eTIMS invoice and warranty.
Supplier documents
Registering us as a supplier? Ask in your quotation request or through Ask Tachi and we'll send these.
- Certificate of business registrationReg. No. BN-6GC86AD
- KRA PIN certificateOn request
- Tax Compliance Certificate (TCC)On request
- KRA eTIMS invoiceWith every order
Questions from businesses
How fast will we get a quotation?
Within 2 working hours (Mon–Fri 8am – 6pm, Sat 9:30am – 4pm, Sun closed). Requests sent outside those hours are answered first thing when we open.
Can we order through an LPO?
Yes. Send your Local Purchase Order against our quotation. For a new organisation we may confirm a few details first.
Do you offer credit terms?
Yes, for approved accounts, for example 30 days from invoice. Ask for an account in your quotation request.
How can we pay?
Bank transfer or M-Pesa, against an LPO, or on credit terms for approved accounts.
Will we get an eTIMS invoice?
Yes, every order comes with a KRA eTIMS invoice. We're not VAT-registered, so the invoice shows no VAT and there's no input VAT to claim.
Can our system connect to yours?
Yes. Approved business accounts get an API key: your procurement or ERP system can read our live prices and stock, follow your orders, balances and KRA invoices, and send quotation requests. See the partner API.
Can you set the machines up for us?
Yes: operating system and software installation, configuration to your needs, and on-site installation on request. Tell us what you need in your request.
Can you source items that aren't on the website?
Often, yes. Many of our products come from our distributors when you order, so add anything you need to your list and we'll quote what we can supply.
Do you deliver to several offices?
Yes. List the towns in your request: door to door in Nairobi & environs, and via G4S or Fargo Courier branches elsewhere.